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Tuesday, April 20, 2010

Foreign Languages In Later Years

If you were exposed to a second language from birth and spoke it every day of your childhood, you would be a fluent speaker of that second language by adulthood.

The same could be said of exposure to computers: if you were exposed to them from early childhood and used them every day, you would be considered quite fluent in computers by adulthood.

That is exactly the average Generation Y: exposed to technology, computers and smart phones their whole lives. So they would expect that penchant for technology to continue into their work. However, here's where they become dismayed and disillusioned: if their ability with computers and technology becomes limited by computer illiterate Baby Boomers who are still confounded by email.

You see while computers and technology were a part of the average Generation Y childhood, Baby Boomers have only been exposed to it all in the last 20 years or so. Think of how difficult it is to learn a new language at fifty-five years old. It's not as easy as when you are a child. Neither is riding the technology curve.

Boomers have a great sense of work ethic. Gen Y have a great sense of technology (and how to get the work done quicker - much quicker). Gen X has a great sense of changing the rules and doing away with traditions.

Oh, and Gen X and Y, don't give the old-timers a hard time about their computer illiteracy. Don't even give them a break. Give them a hand - in learning how to come up to speed on technology. You've all got something to teach each other. Now all you have to do is find some sort of common ground way of communicating. Good luck with that.

--
Kevin Burns - Excellence Attitude/Culture Strategist
Speaking Web Site http://www.kevburns.com

Creator of Filter-Free Fridays™
Creator of the 90-Day System To A Greatness Culture™


Coming Soon Kevin's 8th Book - "Your Attitude Sucks - Finding Your Excellence In A Wasteland of Mediocrity
Subscribe to Kevin's Attitude with ATTITUDE Blog by Email
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Wednesday, March 31, 2010

What I Would Offer To University Grads

I was asked today, what few words of wisdom I would offer to university grads at their graduation ceremonies this year, just before beginning life on their own. Here are three pieces of advice I would offer:

First, today you may be the most educated students of your university, but you are about to become the least educated members of the workforce. Those who you will begin working with have also had their own lifetimes of experience on the job - practical experience. Officially, theory stops today and practical implementation of your knowledge will be augmented with life experience and workplace challenges. Those you will be working with have already done most of what you are about to experience. Seek their counsel and listen carefully. It may save you a great deal of difficulty and disappointment.

Secondly, most university grads will never achieve a 6 or 7 figure paycheck, as much as they think they may deserve one. You are not entitled to a 6-figure paycheck by your graduation. What your diploma entitles you to is to compete with every other graduate who will be seeking the same job as you and want the same promotion as you. You are, however, by your graduation, entitled to continue to learn, to become a valuable member of your workplace and your community, to help those who can't help themselves and to serve people well. You are also entitled to be grateful and thankful for your education, a chance many didn't have or perhaps didn't take. You are entitled to be grateful to your parents who have helped in some way and you are also entitled to be a decent human being when you get out into the real world.

Lastly, you entered university to close the gap between what you knew and what you needed to know. Don't let that strategy be left at the door after today. You spent four years of learning, studying and testing to get to where you are today. The same rules apply in the real world. There will always be a gap between what you know and what you need to know. The only way to close that gap is to do what you have done here: read, learn, study, experiment and pass your tests. The real world that you about to enter, operates on the very same principles.

The truth is, after applying themselves for four or more years to acquire book-knowledge, some will end up believing they have been given their diploma in "knowing everything." They will ignore the wisdom of others and likely end up wallowing in a lifetime of mediocrity. Others, who have open minds, will achieve or experience some degree of greatness.

For those who paid attention to these meager offerings, good luck on your journey.

--
Kevin Burns - Corporate Attitude/Culture Strategist
Speaking Web Site http://www.kevburns.com

Creator of Filter-Free Fridays™
Creator of the 90-Day System To A Greatness Culture™


Coming Soon Kevin's 8th Book - "Your Attitude Sucks - Creating An Oasis of Greatness In A Wasteland of Mediocrity
Subscribe to Kevin's Attitude with ATTITUDE Blog by Email
Follow Kevin on Twitter @attitudeburns
The Official Kevin Burns YouTube Channel

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Tuesday, March 23, 2010

Talent Without Skill Is Nothing

I'm not comfortable with attending the social events at conferences because: 1) I am at work when I am at a conference, and 2) I'm really not very good at small talk.

As bad as I may be at small talk, my next door neighbor is, hmmm, let's say he's "inept" at making even the slightest conversation. I have no idea what he does for a living because, well, because communication seems almost painful for him and we've never gotten that far in a conversation. (Yes, I know that's small talk. I told you I wasn't very good at it.)

I hope he's not in customer service or sales. My line of work would probably make him catatonic.

Which brings me to this question: are you skilled in all of the areas you need to be for your work? I have heard far too many people say that they have the gift of the gab and that's why they're in sales. The gift of the gab isn't enough - unless you only want to be a mediocre salesperson. No, being "skilled in the sale" is where I would put my money.

Each person has a natural talent for something. But raw talent alone will only ever allow you to achieve mediocrity. Talent alone is seductive - thinking you don't have to work hard because you have talent. It's why too many with real talent only ever achieve mediocrity. But it is putting skill on top of that talent that drives you right into greatness. That means that even if you have talent, you still need to build skill.

Let me explain. Tiger has talent. Ovechkin has talent. Kobe has talent. So what? Without practice, they'd all be just average players.

You may have talent for whatever it is you do. But if you aren't honing your skill everyday, you're wasting your talent. You're as ordinary as every other mediocre "player" like you.

The quote goes: There's no difference between the man who can't read and the one who won't read. In the same way, talent without skill is lazy - a one-way street to the vast wasteland of mediocrity.

Be better than that. Stop being ordinary. Find your greatness.
--
Attitude w/ ATTITUDE by Kevin Burns - Corporate Attitude/Culture Strategist

Creator of the 90-Day Strategy to Greatness Culture


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Wednesday, June 17, 2009

Just Got A Feeling

You have assembled a group of four university graduates into your interview room. All four graduated from the same university, all with relatively the same marks, and all are willing to work for the same money.

You’ve perused their resumes. They’ve all had the same basic life experiences, history and upbringing. So how do make sure that the candidate you choose will be a perfect fit with the rest of your staff, that your customers will like them and that they bring something to the table that is valuable to your organization?

You will trust your gut. It’s that same gut instinct that you’ve used to help make your business grow, to make good choices, to seize opportunities and to take risks. Your gut has been your best ally throughout your business career. Now you’ll make a gut-instinct choice for the best candidate.

You use your gut instincts, so why aren’t you encouraging the development of your employees’ gut instincts too? Instead, you train them in Time Management, Communication Skills and Team Building – all courses that appeal to the brain. You say you want your people to be more creative in solving customer problems but the courses you’re offering just teach them how to conform. You say you want new ideas and new innovations but you train them in last year’s old-school seminars using old ideas that are mediocre at best.

You’ve taken your cue from the educational system which is all about the marks and not about creativity. A University grad who finished at the top of his class doesn’t guarantee your organization any new ideas. “Top of the Class” just means someone knows how to study and remember course information and be able to regurgitate it when called upon.

ATTITUDE ADJUSTMENT: You need creative thinkers on your team who are not satisfied with “good enough.” Perhaps you have employees that are already capable of developing new ideas. But they don’t because since taking the Time Management course you sent them to, there’s no time for idle (creative) thought in their workday.

You want your people to develop new ideas and innovations. You want them to solve customer problems and internal productivity. You want them to be adventurous. You want them to treat others with decency. You want them to step up and be accountable. You want them to discover their leadership abilities. These are all personality and character traits and yet you’re trying to appeal to their brains in a logical way?

Soft-skills and personal development training is where you will find the skills your people need to succeed in the future. Build better people and you build better organizations. Get on it now or be left behind.

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