You wouldn't run a sports team without a coach. So why do you think you can run your industrial operation that way? Every sports franchise spends big money on scouting, medical, equipment, and facilities. They want to find the best players, give them the best development, give them the best care, and let them play in the best facilities. And then they go out spend a huge amount on coaching — because that's the investment that makes everything else pay off. Your company has the equivalent of every one of those departments. HR is your scouting department. Safety is your medical sciences team. Maintenance looks after the gear. And your frontline supervisors ARE your coaching staff. So, why treat that budget like an afterthought? When you take your best player (employee), make them a supervisor overnight, and 'hope' they figure out the people part — that's a Hope Promotion. They're going to struggle. And you're going to lose while they do. Expect it. The best players want to play for the best teams. The best employees want to work for the best companies. The best companies in your industry have the best frontline supervisors. Let me show you what I mean. Watch the video.
