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In a perfect world, safety processes and procedures are definable and repeatable. But when you throw in the human element, process and procedure don’t always work. People are the most difficult variable to control.
The choice is either to police your people into compliance or to build a culture of safety that wins their hearts and minds. As a motivational tool, hitting frontline workers over the head with a rulebook doesn’t work. In fact, it takes much less effort to let them know they’re appreciated.
The problem is that an inexperienced supervisor who doesn’t know how to motivate and develop individuals on the job, ultimately has a harder time getting the job done. If there is no strategy to continuously improve employees, there’s little chance of improving the organization as a whole, and that includes safety.
In fact, there are seven particular things that inexperienced and poorly trained supervisors and safety people do wrong. Let’s take a look at each of these mistakes. Click the orange "play" button at top of page to listen.
Kevin Burns helps organizations integrate caring for and valuing employees through their safety programs. In addition to working with and faciltating discussions between all levels of management and supervisory, Kevin can also give engaging, entertaining and inspiring presentations to front-line employees at safety meetings. Kevin Burns is a management consultant, safety leadership speaker and author of 9 books. He is based in Calgary, Canada.
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