Kevin Burns Blog

It's another day at work. The machines hum, the members of your team bustle, and the air smells of industry. But beyond the noise and the hustle lies a secret weapon—one that can transform your role as a supervisor from mundane to meaningful. It’s not a fancy gadget or a management buzzword; it’s your attitude.

Hello, my fellow supervisors! I see you there, juggling tasks, managing schedules, and keeping the wheels of your team turning. But let’s pause for a moment. Take a deep breath, because today, we’re diving into the heart of leadership—the one-on-one conversations with your team members.

As a frontline supervisor, you face many challenges and difficulties in your role. You have to deal with the demands and expectations of your management, the needs and concerns of your employees, and the problems and issues that arise in your work environment. You may feel stressed, overwhelmed, or frustrated at times.

Frontline supervisors are the backbone of any organization. They are responsible for managing the day-to-day operations and overseeing the performance and well-being of their employees. They are the link between the management and the frontline workers, and they have a direct impact on the quality and outcomes of the work.

My new book, The CareFull Supervisor: The Tools to Succeed and Become the Supervisor Employees Want to Have is based on the idea that supervisors should be full of care for their employees as human beings, not just as workers. It is a way of leading and managing that focuses on compassion, communication, and collaboration.

In the realm of supervision, sleepless nights are all too common. The anxieties, the doubts, the nagging fears - they all come with the territory. Every supervisor has faced that gnawing worry, that fear of the unknown, whether it's dealing with a challenging personality or battling the impostor syndrome, questioning their own competence in the role.

This week, we're diving into team motivation. It turns out that it matters not just what you say but how often you say it. So, let's explore the Losada Ratio and how it can transform your team's motivation.